We deliver worldwide* within 10 – 14 working days.
Our delivery provides you with fully trackable service to your front door.*
*Sometimes you would have to collect your package from customs.
Our delivery charges are calculated by weight and destination country. We do our best to keep our delivery charges as low as possible.
Incase the shipping weight cannot be calculated during checkout please reach out to us by email and let us know which products you require. We will then send you a payment link which you can pay and we shall have the goods shipped to you.
1. When will my goods be dispatched?
You will receive a confirmation email with tracking details for all courier dispatches.
2. Do you deliver items separately?
No. If you have ordered multiple items, we will send these out to you in one parcel unless for bulk items such as furniture will be packed into separate boxes with individual tracking for each box.
We dispatch completed orders unless unforeseen circumstances occur.
3. When can I expect to receive my order?
The lead times are between 10 – 14 days transit time for International courier deliveries (depending on final destination country).
4. Can you deliver to an address other than my residence or business?
Your goods must be delivered to a place of residence or business address only.
5. Can my order be left infront of the door?
All deliveries must be signed for unless you pre-arrange this with the courier at your own risk.
6. What does the International goods in transit insurance include?
The insurance will cover you for a replacement item if damaged or lost.
7. How much will the duties and taxes be for my International delivery?
Each country has their own percentage rate, this information can be found at your local customs office. You as the customer are solely responsible for paying these fees. Please ensure you are familiar with your countries importing rules and regulations and contact your local customs office for more information.